If you’re in the business world, you’ve been turned down by a customer claiming that your bid just isn’t “competitive.”  What exactly does that mean? Does it mean: They can buy it cheaper elsewhere? Everyone else is cheaper? That our competitor has better quality than us? That they deliver faster than us? That they’re more […]

Most people dread going to meetings. I think this is the case because there is too much wasted time in meetings. So, I will get to the point. Here are three changes I recently implemented to meetings: 1.  I am cutting the length of every meeting I lead in half.  Here are the reasons why […]

The amount of information these days is absolutely staggering. At the risk of completely exposing myself, here are inputs – information of various kinds – that I typically interact with daily. Each day starts with the Bible around 515 a.m. A business or leadership podcast while I am getting ready. LeaderBox book during breakfast (I am […]

An article a few years back claimed that Starbucks offers more than 80,000 drink combinations. At Starbucks, you can apparently have your cake, and eat it, too. But, you can’t negotiate the price of any of those 80,000 variations. In fact, the price for your grande, half calf, no whip, 2% peppermint mocha is not […]

If you’ve been following my blog for any length of time, you probably get tired of me whining about our collective need for encouragement. The fact remains that we all have an inner-critic that does not tire easily, especially when what we are attempting is not easy. Avid reader of this blog, and friend, Mark, […]

Can a team thrive without a designated captain? My initial response was no until I heard Adam Grant detailing the Butler Way on a recent episode of Work Life. Most college basketball fans remember Butler University’s miraculous back-to-back final four appearances in 2010 and 2011. These runs were not supposed to happen as Butler was […]