The Butler Way
Can a team thrive without a designated captain? My initial response was no until I heard Adam Grant detailing the Butler Way on a recent episode of Work Life. Most college basketball fans remember Butler University’s miraculous back-to-back final four appearances in 2010 and 2011. These runs were not supposed to happen as Butler was […]
Could you image not eating Pizza for 30 years?
Admittedly, this post is a departure from normal. But from time to time, I want to bring some awareness to important issues. More than awareness, I hope these posts challenge conventional thinking and spur some to take action. If we are leaders, we need to use our influence to improve the livelihoods of others. Catherine […]
To Rocky
I need to start by saying this is not good-bye. As I thought about this day many times over the last few months, I have comforted myself with the thought that your house is right around the corner. But I have to admit that I hate this. Don’t get me wrong, I am happy for […]
Hire Up!
I just finished eating some yogurt on an airplane ride to the Plastic News Executive Forum. Even though I really like this particular brand of yogurt, it will forever be tied to some bittersweet memories for me. As a sales person a few years ago, I came in runner-up in a project this yogurt company […]
Let’s Solve this Problem Together!
Can you imagine having a job where your entire role revolves around dealing with stressed out, and often, very irritated customers? Where basically everyone complains about all that is wrong, and expects you to fix the issue? This is the everyday reality of most airline gate agents. As I witnessed recently, they often get to […]
Why don’t you fly business class?
It was the last leg of a very long day flying home from Asia. All that was left was a “fast” 4.5 hour flight from San Francisco to Chicago. I could smell home. “Does your company let you fly business class?” Asked the guy sitting next to me. “No, we don’t fly business class for […]
Can You Be Trusted?
I recently had lunch with a friend of mine and they shared a story about something that happened within their organization. As the primary leader, they were sort of venting, and sort of looking for reassurance that they had handled the situation well. Not only did I think they handled it well, and in fact, […]
