Training the Mind
I want to become a better putter when I play golf. I have a 6.5 handicap, and my putting is what holds me back from going lower. While my life won’t necessarily be any better when I achieve a scratch handicap, what motivates me about this goal is overcoming the resistance to it. As most …
The Discontentment Problem
While attending a conference last month I was taken aback as I listened to many of my friends express discontentment about their current employment. Interesting to note, most of these friends are at very good companies–companies that are winning: results are exceeding expectations and there is tangible evidence of further growth in 2018. Still, there …
Empowered Service
“I was just there to shop for new shoes,” my friend told me. “But, when I complained that the shoes I had on had were slightly coming apart at the sole, and that they were less than a year old, the guy helping me demanded that I take them off. Before I knew it, I …
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