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the words the end on green background

Necessary Endings

(Author’s note – I wrote this post in early February and delayed posting it due to COVID-19 and more time-relevant posts)

Should Tom Brady leave the New England Patriots?

While in some ways sports differs from business organizations, here are three reasons to embrace necessary endings.

Necessary endings allow for upward mobility in an organization. New leaders emerge when new opportunity is present. While one of the tenets at Bald in Business is leading without a title (because leadership is always influence, to quote John Maxwell), new positions allow people to use their influence in more formal ways. And whether we like it or not, formality is needed for the wholeness of the leader to emerge. Without the title, General Ulysses S. Grant was possibly just another soldier (this oversimplifies the route Grant took in becoming Lieutenant General, but the point remains that opportunity gave birth to the Grant we know from history).

Necessary endings also allow for a change of perspective in leadership. No two leaders see the world the same way. Not only is this healthy, it gives renewed life to the organization. Our Executive Vice President, for example, has recently taken over leading our sales team and sees opportunity in markets and geographical locations that I did not. This opened our team up to possible growth that they were missing under my leadership. No single leader can see all the possibilities, thus an ending is often necessary for an organization to reach its fullest potential.

Finally, necessary endings bring renewed energy to the organization. While organizations fight to maintain status quo with every ounce of their being, the irony is that change brings the kind of renewed energy that propels its forward. This can even push stagnant team members to greater performance because they are renewed as well. Change can also bring a lot of other stuff with it —stress, more work, and all the things that make people unconsciously resist it —but these are the the building blocks of a growing organization. Energy is needed to embrace the building blocks and grow.

Speaking of my personal necessary ending, I am already beginning to contemplate my next one. While I hope this is over ten years out at this point, it is still wise to think of its necessity, and be working at the process of growing the next successor.

Before ending this post, I have to come back to the question posed at the outset about Tom Brady: Should he leave his team? Of course, he should! I’d advise him to retire. But if he wants to keep playing, he should leave and open the door to the next generation. Had he done that a few years ago, maybe Jimmy Garoppolo would have been quarterback of the New England Patriots last year, while Tom Brady would have been quarterback of his hometown San Francisco 49ers? Such are the speculations of an avid sports fan that believes in necessary endings…

(Final Author’s Note: I did NOT see Tom Brady signing with the Tampa Bay Buccaneers but I should have. Why? Many NFL Quarterbacks swear that Bucs’ Head Coach Bruce Arians is someone worth following…)

Necessary Endings Read More »

sand in hourglass

Why Wait?

Do you ever experience regret? Unless you are not human, of course you do. And so do I…

Regret often occurs from the failure to do something that you intend to do. It is obviously much deeper than this, but in the context of “social distancing,” it feels timely to think of regret in this way. In fact, thinking about regret this way got Sarah and I thinking about the things we have done the last two years that we do NOT regret. Here is our list:

  • We began financially supporting a surgeon in Africa through PAACS, which is something we talked about for a while.
  • I attended the Masters golf tournament with my best-man in April 2019.
  • Last October Sarah and I traveled to San Francisco for my friend’s wedding. The power went out because of the fires in the area. Not only was it one of the most memorable weddings we have ever attended, it was also one of the best!
  • Sarah’s birthday celebration was about to get “fired out” because of the fire threat in Napa, but we pivoted to Mexico. We almost waited to the spring but did not because we just did know what spring would look like for schedules. Thank goodness we did not wait (COVID-19).
  • Last October I gave our company Blackhawks tickets to a friend of mine whose husband had just been diagnosed with Cancer. He died in March this year.
  • Over Christmas we booked a hotel in Chicago and took the kids for a sleep over. We went to the “lights at the zoo” despite the weather being frigid. We went to dinner with the kids and to the Museum of Science and Industry the next day.
  • Sarah and the kids joined me in Florida for my bench-marking meeting in February of this year. We then had a mini-vacation. We almost did not do this because we also had spring break plans, but we said “what the heck.” Our Spring Break plans were later cancelled because of COVID-19.
  • Sarah’s parents came up to Chicago and met us in another hotel overnight. On day one we went to the Museum of Science and Industry and then to Joe’s Stone Crab. Day two we went to the Chicago Auto Show before going back home. It was Valentine’s Day so Sarah and I were able to go out to dinner that night with babysitter’s already staying at our house. This was 4 weeks prior to COVID-19.
  • Two weeks prior to things getting crazy our sales team had a strategic planning dinner. We broke bread, had a few drinks, and laughed together. Thank God we did this because I have not been in the same room with many of them since.

Please hear me, I am not advocating being foolish or going into debt to live life. I am only advocating not waiting for a “rainy day.” Or, as what has become an unofficial “mantra” in our house: “why wait?”

I share this because it is tempting as a leader of business to feel “too busy” to do most of the above.

It takes a little intentionality and a little planning, but do not wait to make a memory. You simply do not know how much time you have.

Why Wait? Read More »

the word focus in blurry lights

One Rarely Discussed Problem with Multitasking

I have been using COVID-19 to make observations about myself in an attempt to grow as a leader and I encourage you to do the same. Today’s post originates from one such observation.

I have noticed that I am constantly “doing” multiple things at the same time. Many, if not most, of these things are good things. For example, I regularly listen to an audio book while I stretch at night. While others, like checking work email while my kids are talking to me, are not so good.

There are many problems with multitasking, but here is one that is not often discussed. In the pursuit of doing more and multitasking, I am training myself to never be fully present.

How do you know if you have this problem? Here are some things to notice:

  • Do you regularly check your phone while doing another activity (hobby or watching T.V. Etc.)?
  • Can you recall checking email while someone was talking to you? Or, when your co- worker was ranting about something on ZOOM?
  • If you set a five-minute timer on your phone, can you easily sit still and be quiet?

Coming into this crisis, I would have answered my own quiz this way:

Yes. Yes. No.

In their 2019 book, The Passion Paradox, authors Brad Stulberg and Steve Magness discuss the illusion of balance as it relates to our passion. In that conversation, however, they make a striking point about attention, “what gets our attention BECOMES important” (emphasis mine). While their point has to do with passion and how we should give our passion more attention, this statement applies to so much more than passion.

Here is how it applies to multitasking and today’s topic:

What, or who, are you really giving attention to when you are multitasking?

If I am honest, I am quasi giving attention to both things which means I am successfully giving full attention to NEITHER. I can live with this when my attention is divided between my audio book and stretching, but what about when it is between my work email and colleague talking on ZOOM? Or worse, when it is between work email and my 8-year-old son?

Here is the takeaway to think about for the next week:

We need to give FULL attention now to things that are important. Then what gets our attention will become important.

Full attention takes discipline and intentionality. It also takes sacrifice. You will get less done.

But by living a fully attentive life you will give attention to what you value, and not to what you don’t.

If this time has taught us anything, I hope it is that we should give MORE attention to the things we value.

One Rarely Discussed Problem with Multitasking Read More »

closeup of woman's eye with tear running down

I Do Not Know…

Growing up in suburban Chicago I had the mistaken notion that racism was a thing of the past. When a long-term friendship with someone from a different race morphed into a dating relationship, I learned how mistaken this notion was. The first time we walked into a restaurant as a couple, people glared at us. It was almost as if they wanted to ask what the two of us were doing together? In sharing this experience with a peer back at Purdue University a few days after it happened, they commented, “Hoffer, I would never date a black girl.”

I could not believe what I was hearing.

My peer had grown up in a different part of the country and did not represent the countless people I encountered at Purdue University with views of racial equality. So, their ignorant, especially hurtful, comment notwithstanding, I pray that given the vantage point of twenty more years of life experience they would take a “do over” on what they said that day.

Why share this experience today? Well, like most of the country I have been saddened by the events that have transpired the last seven days. Like my experience walking into the restaurant, I thought we were past this in our country, but I have come to realize all over again that we are definitely not.

A few years after the incident above, I found myself student-teaching at Sullivan High School in downtown Chicago. Those few months exposed me to everything from illegal immigrants (such a callous phrase when said person works harder than all the other kids you teach and was brought to the country as an infant). There were also new students from Africa, and countless African American kids from the inner-city. As every High School teacher can attest, I learned more from these kids than they did from me. And as I have mentioned on this blog before, the sight of Mercy, one of the new students from Africa, tasting chocolate for the first time is one that I will take to the grave.

This experience taught me that life is more complex than CNN or Fox News (or whatever you prefer) makes of it. Topics like racism and illegal immigration are more complex than a short blog can dwell into, the point is that their complexity helped me come to a life-altering realization: It is better to say “I do not know what so and so is experiencing” rather than trying to argue, condemn, or offer tweet-sized rationales of what is happening.

The fact is that I do not know.

This blog is about leadership. To be someone worth following, you need to be open to the other side. Openness involves thinking, listening, and understanding. How much better would things be if some of are leaders did that? What if they read voraciously about civil rights and talked directly with generations of people who have experienced racism? Would their thoughts and words change?

This week has reminded me of my own need to do all the above. And I commit to doing so.

I am obviously not an African American. So, I do not know how I would feel if I were an African American right now.

As a white American, however, I can say that I am mourning with those who mourn.

I am incredibly sad.

As a follower of Jesus, I can say that this is not what God intended. Disunity is always from the dark side and never from God.

I suppose that what I have written so far might turn off some of my readers. My intent with this blog is to share leadership insights that encourage you to be someone worth following. You don’t have to buy-in to my faith in Jesus –all faiths are welcome – but I would ask for you to be open and respectful towards others. We can learn from everyone!

Similarly, you do not have to have the same passion or zeal for racial equality that I do. But I would ask you to be open and interested in race relations because this world needs more people bringing people together.

We need justice.

We need to bring order out of chaos.

We need to mourn with those who mourn, and rejoice with those who rejoice.

These are the things that real leaders do…

I Do Not Know… Read More »

handwritten checklist

Planning Vs. Preparing

No one could have adequately planned for COVID-19. Not only did it come unannounced, it has changed things at such a rapid pace that what you thought you knew yesterday is outdated by the time you drink your morning’s coffee the next day. This is a crisis, which means you cannot plan for it.

But you can be prepared.

You can always prepare for the eventual disruption, recession, or crisis. You can ensure that your cash flow is positive, that your business serves diverse markets, and that your team has a plan of action for when crisis comes.

And some form of crisis always comes.

Perhaps, you can see this difference more easily in other walks of life. For example, I can be mentally and physically prepared for a golf tournament. But I cannot plan what kind of shot I am going to hit on the 13th hole. Even with the tee shot, I can plan to hit my 3-wood and come to find the weather changed. With new conditions, such as a change in the wind, do I follow my pre-round plan? Considering that I am always prepared to hit a cut shot down the left side of the fairway with my driver, the answer is that I am prepared to hit either.

Golf analogy aside, it is the leader’s job to think through situations and be prepared for anything.

You can plan for little.

You can be prepared for lots.

See the difference?

Planning Vs. Preparing Read More »

group of young children

Time for Action

As the West’s experience of COVID-19 continues into another month, I have begun noticing patience growing thin. I have noticed myself becoming more critical of decisions being made by governmental officials, and more annoyed at the inconveniences of sheltering in place. The economic decline, and potential repercussions, add to the already immense stresses of the health situation. It all feels overwhelming.

That said the extent of my personal suffering can be characterized by a slowdown of business, inconveniences at home, and various other inconveniences abroad. While I do know a few whose experiences are far worse, I would guess that approximately 95% of the people that I am close to have had experiences similar to me.

This post is for the 95%, not the other 5%.

In WORLD magazine’s May 23rd issue, there is a story about how refugees and displaced people in other parts of the world are dealing with COVID-19 (the story is entitled, “Stalling Tactics” and written by Mindy Belz and Onize Ohikere). Reading this story taught me the following:

  • 26 million refugees live outside their home country
  • 40 million are displaced in their own country (There are 6.2MM displaced in Syria alone).
  • Refugee camps are almost everywhere: Africa, Europe, and Asia.
  • Refugee camps are dense. Population density for one camp on the Greek Island of Lesbos has a density of 204 people per 1,000 square meters. Compare this to the now infamous Diamond Princess Cruise ship that had a density of 24 people per 1,000 square meters, and you see the potential for tragedy (For comparison: 712 people tested positive on the cruise ship and 9 died).
  • Most of these camps lack the medical infrastructure to handle a global pandemic. One camp in Africa, for example, has one intensive care unit with 10 hospital beds and no ventilators.

And I thought I was overwhelmed?

The point of this post is perspective, education, and a challenge to do something.

My point on perspective is NOT the following, “see, things are not so bad here.” Rather, my point is that there is a larger, potentially more impactful, COVID-19 problem that many of us are not even aware of. I was not until I read the aforementioned article. This reality gives me perspective that I am dealing with “inconveniences,” not “life or death” situations.

I am also sharing because this is a leadership blog. To be someone worth following we not only have to be aware of what is going on in the world, but we also have to care enough to act.

This means the last two things: education and action.

We need to expose ourselves, and our team, to the plight of others in this world. Doing so increases our capacity for the “other,” which is the cornerstone of leadership. Caring for the “other” inevitably carries us to helping solve their problems. In the COVID-19 sense, our “first world problems” should lead to “first world innovation.” Our excess in capital, and medical supplies, could save lives.

The question is whether or not it will.

This leads to the action…

My invitation to you is to think through what YOU can do. Can your company invent something that can be used in a refugee camp? Can it help in any sort of way, even in a small way? Or, can you personally contribute to an organization already on the front line? While there are many worthy organizations that are doing this kind of work, Samaritan’s Purse is one that I recommend and support.

The point is to do something.

“They will survive on their own resources, or they will die in droves,” Steve Gumaer of Partners Relief stated.

Let’s do our best to help save lives.

Let’s put actions behind our words because that is what true leaders do.

Time for Action Read More »

don't panic with face mask

3 Qualities Your Team Must Embrace in a Crisis

Whatever we want to call this season we are in (COVID-19, Recession, or something else), the reality is that it is different from the one that roughly ended on March 13, 2020. The previous season can almost be characterized with one word: GROWTH. Words like innovation, technology, robotics, and sustainability, all became commonplace. In return, leaders needed to “embrace change for change’s sake,” be “nimble,” and always (ALWAYS!) be “hustling.” Even on the “side.”

Things change.

The season we are in now seems to be one of SURVIVAL. While Hoffer Plastics future is absolutely secure today, we will have to adapt and survive like everyone else to excel in the “new normal,” whatever that is. To be sure, all the things mentioned above (especially sustainability) will come back quickly, but right now is all about SURVIVING until they do.

With that in mind, here are 3 qualities that your team must embrace in a crisis:

Your team needs to show up. Before you say, “duh,” and move on, think about it. Who is showing up and who isn’t? Who can be counted on, and who cannot? Every leader I am talking to right now can decipher between those they that are sheltering in fear, and those they can count on. For example, our Director of Manufacturing has been in our facility every single day since this began. Feel free to have an opinion on whether injection molding is “essential,” the point here is that we have had to maintain normal production for customer demand and our Director of Manufacturing has not missed a beat. You need people like him on your team during a crisis.

Your team needs to stay calm. It would do our team no good if our Director of Manufacturing was showing up and freaking everyone out. So, in the same breath as above, every leader I know is gravitating to those on their team that are remaining calm. They help steady the organization in uncertain times.

Your team needs to be resolute. While you would not hire anyone that you know is not, a crisis reveals one’s resoluteness. Who can work through just about any difficulty, even personal difficulties, and do good work? Who attacks problems regardless of the time of day, or regardless of the size of the problem? Who is always dependable no matter what else is going on? All this becomes evident in times like these.

These qualities are admittedly basic to understand. But your team must do them to survive in a crisis.

3 Qualities Your Team Must Embrace in a Crisis Read More »

world vs corona sign

Can One View It Dutifully?

I write these words from my home office. It is Tax Day, or was supposed to be Tax Day. The view I have is to our backyard and the ground is covered with a thin blanket of snow. A week ago, the temperature approached 80 degrees in Chicago. Now winter has reminded us that it always has the last laugh.

Mother Nature often reminds us how uncertain life is. Well, so has COVID-19.

Can

One

View

It

Dutifully?

The leader has to. To be someone worth following you have to keep going no matter the cost. Every single person reading this post knows this, and so do I.

But will we?

There is a small nook on our front porch that is partially hidden from view thanks to the overhanging roof. Expecting birds defy any attempts we make to keep them from building nests there. This spring, however, we did not even try to dissuade them. Shouldn’t they have a spot to shelter in place as well? As I write these words a future mother bird awaits dutifully on her nest in our nook. I would imagine she did not welcome last night’s snow. But the sun has come out which assures the snow’s inevitable demise. She will outlast the cold weather, but will she persist through the perils of spring thunderstorms, and the unknown predators lurking in the surrounding field? Her toughest days may be ahead. If she could talk, would she view this dutifully?

Similarly, this crisis is fraught with uncertainty that will extend into the warmer months and possibly beyond.

Do we, leaders, view it dutifully?

Late yesterday morning I made my way out to our plant. This opportunity has taken sole possession of my “number one task” in my daily planner. But it is not a task. It is opportunity to see the eyes and feel the hearts of our team. It is a reminder of the covenant that we have together. This is what sustains me during times of difficulty. And it is the lifeblood to my leadership. Their strength spurs me beyond what words can adequately capture here.

Every leader needs strength from those around them. Doing this alone will not work.

Each day when I get back to my office, I ask myself the question, can one view it – COVID – dutifully?

Because of them, absolutely!

Like the bird, we must!

Harder times may or may not be on the horizon. I suspect they are. But, people like us will persevere through the snow into the sun because that is our duty.

We will persist.

We will survive.

We will because that is our duty.

Can One View It Dutifully? Read More »

man sheltering his head with a book while papers fall all around him

Healthy Coping Mechanisms

I sense that most people are experiencing some fatigue these days. This is uncharted territory that we are in. I mean, who would have thought Tom Brady would choose the Bucs?

The Bucs!

Ok, I meant the other thing.

I don’t want you to burn anymore brain calories reading this blog so I am going to list things I am doing to cope with this mess. I am sharing to spur on your imagination to consider what you can do to cope with this crisis.

  • Overarching theme: This is a season. I am viewing it as such. This means I am giving myself grace and extending as much grace as I can to others.
  • Overarching theme 2.0: Because this is a season, I am changing things rapidly to stay fresh. If something works today, but not tomorrow, change teams like Lebron James!
  • Overarching theme 3.0: Just kidding, enough.

Here we go…

Health

  • I am exercising the same or more with more focus on flexibility and mobility.
  • I am measuring the amount of coffee I am drinking at home so I don’t drink 2.5 pots. A Venti or less per day in my aim.
  • Red wine with Sarah is just about mandatory. I am sorry Jenny Craig, but I am not measuring my wine. I will use common sense, however, and listen to my wife!
  • I recommend listing to your spouse all the time, not just during a pandemic.
  • I drink a minimum of two large Nalgene water bottles through the day – think I am type A?
  • I nap during business hours. Ok, this is only my dream world. But, naps on weekends are mandatory. Wait a minute, nothing is mandatory per my themes above.
  • I am journaling when I feel like it. My prompts are: What am I mad about, sad about, anxious about, glad about?
  • I am eating a small piece of the darkest chocolate available after dinner. Savor it! This advised somewhere in the book of Leviticus. Really!
  • I am limiting news.
  • I am not feeling guilty the days I do not limit the news.
  • Re-adjusting and limiting the next day. News fatigue makes me feel like I just shot 109 for 9 holes.
  • I am listening to music and sports radio in the car (as opposed to audio books and podcasts).
  • I am taking long bike rides when the weather allows.

Work

  • I am slowing down my reading. Less is more.
  • I am going all Nancy Reagan on 95% of webinar invites (i.e. “just saying no.”)
  • I am immediately deleting any email with the phrases like, “do you have 10 minutes to spare” or “can you direct me to the appropriate person that can…” This usually leads to some journaling about one of the questions listed above.
  • I am writing notes of encouragement. You, the BIB reader, might get one. This has been awesome and life-giving.
  • I am identifying exactly what I need to do in my calendar (less is more again). Next step is hugely important…
  • I am leaving LARGE chunks of time open or unscheduled for whatever comes up regarding this crisis. Leaders must maintain margin right now.
  • I walk our production floor every day I am physically at the office. This is life-giving.
  • When someone comes to my mind work wise, I send them a note, text, or email.
  • I have asked customers and friends these simple questions, “How are you doing? What can I be praying for?” “How is your family doing? Is there anything I can help you with?”

Misc.:

  • I have carved out 5 minutes for silence and prayer prior to lunch each day.
  • I am continuing in my morning Bible reading, prayer, and prayer time with Sarah in the evenings.
  • I am driving home occasionally in silence.
  • I am using noise cancelling headphones a lot at when working at home (3 kids!).
  • I am talking with Sarah about our mutual schedules and expectations. We are communicating, not assuming.
  • I am watching every second of “The Last Dance.”
  • I am keeping T.V. habits to pre-pandemic levels.
  • I am keeping social media habits to pre-pandemic levels (iPhone users: Go to SETTINGS, SCREEN TIME, APP LIMITS, and you can set your limit on any app on your phone. My Facebook, Instagram, Twitter is set to 13 minutes per day. I know that is a random figure. I started at 20 minutes and have been working down. I don’t feel guilty with 13 minutes while 33 minutes makes me feel like I shot 109 for 9 holes again.
  • I intend to give myself more grace when I do play golf again…
  • I am also allowing myself to mourn, be sad, and feel emotions during this.
  • It is also okay to laugh when something is funny. You have my permission, not that you needed it.

I hope the lists above spurs ideas for healthy coping mechanisms.

Healthy Coping Mechanisms Read More »

man reading expert secrets book

Embracing Limits

Much of leadership content these days is about hustling, doing more with less, increasing productivity in general, and on and on and on. There is even discussion about “side hustles,” “plus time,” or “google time.”

The reality, however, is that no one can do everything.

Conversely, have you noticed that there is a natural rhythm to life? Day becomes night, summer turns to fall, fall turns to winter, and eventually —eventually? —winter gives way again to the rebirth of spring. What’s true in nature is also true in human beings. Human beings develop, grow, age, and eventually pass away.

Limits are part of life.

This probably won’t be one of the most popular posts I have written because limits remind us of our fallibility. We, unlike God, cannot go on without limits because we are human. We get tired, are mistake prone, and have a host of other issues when we push past natural limits. This is why we need to embrace limits for our own health, and the health of our organization.

I have come to realize that my lack of respect for limits is due to my distrust of God’s goodness and provision. If I am not chasing “more,” regardless of what “more” is (work, leadership, parenting, etc.), I feel like a failure. So, I am tempted, and often give in-to the temptation of, blowing off the natural limits set before me. This means I work extended hours, blow the Sabbath off, and suffer health issues because of all this. But “more” is never “enough.”

More problematic to my leadership —and being someone, WORTH following (my emphasis) —I become short with people, and even unloving when I blow past limits. If leadership is awakening the possibility in OTHERS (my emphasis again) than my leadership suffers when my refusal to embrace limits impacts how I treat others. To that end, I have been asking myself lately whether my demeanor, attitude, and attentiveness to other people is characteristic of someone I would want to follow? While this may sound like a lot, remember that leadership is always a privilege and it always comes with a cost. Leaders should be held MORE, not less, accountable for their actions. And we should also be more focused on other people than we are on ourselves.

This brings me back to the statement two paragraphs above about my lack of respect for limits being tied to my distrust of God’s goodness and provision. Regardless of your belief in God, the lack of adherence to limits points to something deeper happening inside the heart of an individual. Could it be that you, the leader, are blowing past natural limits by working more hours, more days, absorbing more content, and overall doing more simply because something inside you is not content? Is it that enough is simply not enough?

While I cannot speak for you, the truth about me is that I blow past limits because I have low self-esteem and am an “achieve-a-holic.” I distrust a loving Father who assures me that he will provide what I need when I need it. Notice that this does not mean my wildest dreams will come true. I may never shoot under par consistently, write the New York Times’ Best-Selling Book, or have a hair like Brian Urlacher (just kidding, I want to stay bald). It also might mean that I am unrecognizable in the injection molding space, our business is good but not great, and I am largely forgotten in fifty years.

The contemporary advice continues to be “blow past limits” so that you assure the things mentioned in the last sentence are not true of you.

Limits, however, are necessary because blowing past those limits, as good as your intentions may be, eventually cause irreparable damage to you, others, and especially those you love most (family and friends).

It simply is not worth the cost.

Hence, I am embracing limits, embracing less, and letting the chips fall where they may.

I am also increasing my trust in God and his provision.

Even if that last statement does not jive with you, I am imploring you to consider the natural limits in your own life and leadership.

My conclusion for this post is that in order for you to be someone WORTH following, you need to embrace limits so that you have the emotional health to positively impact the lives of other human-beings. Leadership is always about doing this work, the work of enhancing lives of OTHERS.

We can only do this through the embracing of our natural limits.

Embracing Limits Read More »